Frequently Asked Questions
Frequently Asked Questions
What is the NDIS?
The National Disability Insurance Scheme (NDIS) provides funding to eligible people with disability to access services and supports.
Who is eligible for NDIS funding?
You must be under 65 years of age, live in Australia, and have a permanent and significant disability.
How do I apply for the NDIS?
You can apply by contacting the NDIS directly via phone, online application, or through a Local Area Coordinator.
What types of support does the NDIS cover?
The NDIS may fund supports related to daily living, social participation, therapy, transport, and assistive technology.
What is an NDIS plan?
An NDIS plan outlines your goals, supports, and the funding you have been allocated.
How long does it take to get an NDIS plan approved?
Approval times can vary but generally range from a few weeks to a few months depending on your circumstances.
What services does Able Response provide?
We provide services including Support Coordination, Plan Management, and various support services tailored to individual needs.
Do you offer Support Coordination?
Yes, we have experienced Support Coordinators to help you implement and manage your NDIS plan.
Can I choose which services I want?
Absolutely. We offer flexible service options to meet your individual needs and goals.
Do you offer services for children and adults?
Yes, we provide supports for participants of all ages.
Do you provide remote or telehealth services?
Yes, we offer telehealth and remote consultations where appropriate.
How are NDIS services funded?
Services are paid for by the funds allocated to your NDIS plan.
Do you charge any out-of-pocket costs?
No. All our services are billed within the NDIS Price Guide.
How do I claim services under my NDIS plan?
We can directly claim costs from the NDIS if you have agency or plan-managed funding. Self-managed participants can claim reimbursements.
Are your services aligned with the NDIS price guide?
Yes, all of our services are delivered within the current NDIS Price Guide rates.
What is NDIS plan management?
Plan management helps you manage your NDIS funding, pay providers, and track your budget.
Can I switch plan managers?
Yes, you can switch plan managers at any time by contacting the NDIS or your current provider.
How does Able Response help me manage my NDIS funds?
We take care of processing invoices, claiming from the NDIS portal, and providing you with clear monthly statements.
Can you help me find and connect with other providers?
Yes, our Support Coordinators and Plan Managers can help you connect with trusted providers and services.
How do I get started with your services?
You can contact us directly via phone, email, or our website enquiry form to start the process.
How do I book an appointment?
Once you are registered, our team will contact you to arrange an appointment time that suits you.
What happens at my first appointment?
We will meet with you to discuss your needs, goals, and how we can best support you.
What areas do you service?
We provide services across Victoria, New South Wales, and Queensland, with options for remote support where applicable.